PRIVACY POLICY

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information, such as your name, email address, and billing details, which you voluntarily provide to us when purchasing our products or subscribing to our newsletters.
• Derivative and Technical Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Financial Data: Financial information related to your payment method (such as valid credit card number, card brand, expiration date) is collected and processed securely by our third-party payment processor (Lemon Squeezy). We do not store your full financial data on our servers.

2. How We Use Your Information

We use the collected data to provide you with a smooth, efficient, and customized experience. Specifically, we use your information to:

• Fulfill and manage your digital product purchases, transactions, and downloads.
• Send you order confirmations, transaction receipts, and customer support updates.
• Deliver requested promotional materials, newsletters, or seasonal pest control tips (which you can opt-out of at any time).
• Monitor and analyze usage and trends to improve your experience on our website.
• Prevent fraudulent transactions and protect our website from security threats.

3. Information Sharing and Disclosure

We do not sell, trade, rent, or lease your personal information to third parties. We may share your information only with trusted third-party service providers who assist us in operating our business and delivering services to you, such as:

• Payment Processors: We use third-party payment platforms (such as Lemon Squeezy/Stripe) to process secure payments. Your financial information is governed by their respective privacy policies.
• Hosting and Infrastructure: Our website is hosted on Cloudflare Pages, which may collect basic server logs to ensure performance and security.
• Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental authority.

4. Your Data Protection Rights (GDPR & CCPA)

Depending on your location (especially if you reside in the European Union or California, USA), you may have the following legal rights regarding your personal data:

• The Right to Access: You have the right to request copies of the personal data we hold about you.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• The Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data under certain conditions.
• The Right to Opt-Out (CCPA): You have the right to instruct us not to sell or share your personal information. (As stated, we do not sell your personal data).

To exercise any of these rights, please contact us using the information provided in Section 7.

5. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can adjust your browser settings to remove or reject cookies, but please note that this may affect the functionality or availability of our website.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or completely impenetrable.

7. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@pestfreegone.com